![]() Go further - reduce fatigue from bumps and vibrations Whether you're on a local group ride, or exploring gravel back roads, the ShockStop Stem will make your ride smoother, faster, and more comfortable. Redshift ShockStop Suspension Stem The patented ShockStop Suspension Stem smooths out road imperfections, reducing fatigue and strain. There are some exceptions which will be visible at the checkout, but otherwise the charges for shipping bikes are as follows: You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required). If there is nobody in when the couriers call, they will leave a card. When we send out a larger parcel such as a bike or trailer we use a tracked courier such as TNT's next-day service.įor these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. Unless stated otherwise, bikes also do not qualify for free postage. This excludes certain bulky or awkward items (for example shoes and helmets) which will be calculated automatically at the basket screen. Orders of over £40 will qualify for free standard postage with Royal Mail 48. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in. Free Postage over £40 on small itemsįor small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then. In those cases we'll let you know of longer than expected delivery times. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. ![]() The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. In busy times we tell you how long it will take us to process it. If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. Extended ReturnsĪs an extension to our usual returns policy, we will accept returns until January 31st for orders placed in December. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days. To give the best chance of pre-Christmas delivery, we recommend selecting the DPD option. ![]() Royal Mail have indicated that the last day for Royal Mail 24 should be the 16th, but even that is not guaranteed. Smaller Itemsįor pre-Christmas we now strongly recommend you upgrade from our standard post (Royal Mail 48) to either Royal Mail 24 or DPD. To get it back into a box for the courier, there is some minor disassembly such as removing pedals and handlebars. We fully assemble your bike before delivery as though you were going to ride it away from the shop. Again, this is not a guarantee, but we will do our best! If we can't dispatch on the same day, we will dispatch the next working day. If a bike is ordered before 12pm, we will do our very best to dispatch it on the same day. All couriers are experiencing some delays at the moment so nothing is guaranteed, but these services are intended as a next day service and have been largely delivering as such. We use a next day/express courier for bikes, such as DPD or TNT/Fedex. ![]() Our last day for dispatch is Thursday the 22nd of December. ![]()
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